Defect & Sample Sale
We are taking baby steps to reduce waste for this little less-than-perfect yet brand new products a new home.
All flaws presented below are based on our sincerest judgement. Kindly note that sale items comes with 1-3 of the mentioned flaws and it varies between items.
You may enjoy a larger discount on items with slightly more flaws. Be rest assured that these flaws are not noticeable unless seen up-close.
Please be informed that the flaws shown above may vary slightly between each item
[Seconds & Sample Sale] Assorted Leather Goods with Personalisation
- Description
We strive to fulfil every personalisation request without any mistake. However, human error is inevitable for a procedure that requires accuracy and precision when executed.
Example of personalisation mistakes:
- Personalised on wrong products
- Incorrect Spelling
- Incorrect Personalised Placement
Over the months, we have kept aside these items as we believe it is a waste to dispose new and fully functional products. Concurrently with the defect/sample sale, we would love to let this items go at a heavily discounted price.
List of Defects - Wallets
Worn-out leather
Caused by abrasions between wallets and retail displays
Natural Leather Creases
Frayed fabric from card slots
Does not affect the usability
Subtle line indentation on leather
Zipper with marks
(Ine Wallet only)
Return & Exchange Policy / FAQ [Defect/Sample Sale]
Can I choose either defect/sample item for my purchase?
- With the high volume of sales expected, we would not be able to fulfill this request so as to avoid any packing and delivery delays.
For Watches
- Exchange or refund are not valid for item under defect/sample sale
- All watches sold under the defect/sample sale come with 7 days warranty from the date of order received — warranty solely covers mechanism defect. Visual imperfections and other defects are not covered under the 7 day warranty.
For Bracelets, Wallets & Straps
- Exchange or refund are not valid for item under defect/sample sale
- Kindly have a look through the expected list of defects above before making the purchase
Will the item last?
- Rest assure, each item has been carefully vetted and only items that are in working condition are placed on sale. In fact, all items under the defect/sample sale have minor flaws that are hardly noticeable - some are even brand new!
Does the item come with any warranty?
- All watches sold under the Defect / Sample Sale come with 7 days warranty from the date of order received — warranty solely covers mechanism defect. Visual imperfections and other defects are not covered under the 7 day warranty.
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Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 48 working hours after placing your order.
Get in touch
If you have any questions about your order, pleasecontact us. Our customer service will get back to you within one working day.